Frequently Asked Questions (FAQ)

  • 1. What's Elmenshawi Tours?
  • Elmenshawi Tours is an egyptian toursim company in Cairo, Egypt.
  • 2. Why Elmenshawi Tours?
  • Elmenshawi Tours offers +5 stars/cheap prices hotels in Egypt, Trips to Sharm El Sheikh, Hurghada, Alexandria, Giza, Luxor, Aswan and more.
  • 3. I think I found an illegal photo or video! Who should I tell?
  • Report page by clicking on "Report Page Error" down the page (footer) and follow the instructions.
  • 4. I didn't get your email yet!!! Why?
  • We reply to your email within 12 – 24 hours maximum.

    In case you do not get a reply within this time, please give us a call to double check.
  • 5. Are there any newsletter feed?
  • Of course! You can subscribe to our newsletter or our RSS feed.
  • 6. Do I have to pay for your tours in advance?
  • Not necessarily. Certain group tours may be paid for in cash upon arrival for your tour.
  • 7. Should I take my child's stroller along on the tour?
  • If it is compact and light, yes.
  • 8. How old can a child be to qualify for the child's discount?
  • Children 11 years old and younger can take advantage of children prices. Older children need to pay the same as adults.
  • 9. What happens if I need to cancel a tour?
  • Most tours can be cancelled up to 7 days prior to the tour itself for a 20% cancellation fee. If the tour is cancelled less than 7 days before the tour time, it is to the Tour Operator's discretion to charge the 100% or issue a refund. In any event, please ensure that you advise us as soon as you know that you will not make a tour, to avoid unecessary fees.
  • 10. What is your cancellation policy?
  • Cancellation policy for our tours is as follows:
    All cancellations must be received in writing. Cancellations should be sent in writing as well as by phone.